Covid Policy
CLEANING PROTOCOLS
We are following the latest official cleaning guidelines and our staff are trained to the new way of servicing the chalet correctly in the light of Covid-19.
All our staff will always wear masks in and around the chalet.
Hand-gels are placed in the entrance of the chalet and around the property.
SAFETY MEASURES
Apart from being cleaned and disinfected according to the Covid-19 guidelines, the chalet will be supplied with complimentary gloves and masks for our clients.
We are avoiding physical check-ins so all clients will have remote access to the chalet.
Information Packs and pre/during and post stay support will be increased to ensure all guests have a hassle free and Covid secure holiday.
FURTHER INFORMATION ON COVID 19 MEASURES IN SWITZERLAND
Face Masks: It is compulsory to wear a face mask in:
- All enclosed places accessible to the public, including in outdoor spaces such as terraces of restaurants and bars, shop forecourts and markets.
- In cars carrying two or more people.
- In busy pedestrian areas, such as outside the main lift station, Medran and whilst walking on the rue de Medran between Place Centrale and the W Hotel.
- On all public transport in Switzerland, train stations (including on platforms), airports, bus and tram stops, in all ski lift facilities (including bubble car, funispace, cable cars & chairlifts) and in all queues and gathering places.
- Children up to the age of 12 are exempt from having to wear a face mask.
Shops:
- Shops and markets selling non-essential goods are closed. Click-and-collect is still allowed.
- Shops selling everyday consumer goods are open. This includes stores selling food, pharmacies, drugstores, telecoms outlets, venues offering maintenance and repair services such as laundries, garages and bicycle shops (providing they offer a repair service), florists, gardening and DIY stores, petrol stations, post offices, banks, travel agencies and hairdressers.
- Sports stores can open their rental and repair departments; sales areas are closed, but customers can still order for in-chalet fittings.
Restaurants:
- From December 26th 2020 until Feb 28th 2021 all public eating and drinking establishments (restaurants, breweries that open on occasion, bars and cafes – including those attached to bakeries, petrol stations and railway stations, in hotels and at campsites) are closed to the public.
Subject to the following exceptions:
– Home food delivery and distribution services, until 11 pm only;
– Markets at which eating and drinking on site is forbidden;
– Take-aways with counter service and social distancing measures, only to 11 pm;
– Restaurants attached to hotels, but exclusively for the use of residents and in line with the tightened health regulations: compulsory masks, also for staff; clients seated, maximum 4 people per table unless they all live in the same household, with 1.5 m separating people seated at different tables in the absence of other protection measures (Plexiglas). Until 11 pm only.
Night clubs & Late night Bars
- Late-night bars, night clubs, discotheques and comparable or similar places are completely closed.
Gatherings
- Gatherings of more than 5 people in public places are forbidden including ski areas, hotels & rented chalets, unless your household exceeds 5 people. If more than five people live in the same household they can spend time together. The family life or cohabitation of people in the same household does not count as an event or gathering that would be subject to the 5-person rule.
- Private events organized within the family circle and between friends (in places that aren’t accessible to the public, for example at home) are limited to 5 people.
- The maximum number of people includes children.
Ski Areas:
The new regulations, which came into force on December 9th 2020, mean that the operation of a ski area requires a permit from the responsible cantonal authority.
To open, resorts must apply for a permit and will receive one if:
- The epidemiological situation is favourable
- The test and trace system works 100%
- Hospitals must have empty beds – for broken legs as well as Covid cases
- Enclosed lifts must only be two-thirds full.
Resorts can lose their permits if they do not comply.
Traveling & quarantine:
- Travellers arriving from certain regions must go into quarantine on arrival in Switzerland. Further information and a list of countries with a high risk of infection are available on the website of Federal Office of Public Health (FOPH).